Shipping policy
At Lunvero Flutes, we carefully prepare and package every order to help ensure your champagne flutes arrive safely and in excellent condition.
Order Processing
Orders are typically processed within 2 business days after payment has been successfully received.
Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has shipped, you will receive a confirmation email with tracking information when available.
Delivery Times
Estimated delivery time is:
8–10 business days
Delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, or other circumstances outside our control.
Please note that processing time is separate from shipping time.
Shipping Address
Please make sure your shipping address is complete and accurate when placing your order.
Lunvero Flutes is not responsible for delays, failed deliveries, or additional shipping costs caused by an incorrect or incomplete address provided at checkout.
If you notice an error in your shipping address after placing an order, contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that an address can be changed once an order has been processed or shipped.
Tracking Information
Once your order has shipped, tracking information will be provided by email when available.
Tracking information may take some time to update after the carrier receives the package.
Damaged or Broken Items
Our products are carefully packaged, but glass products can occasionally be damaged during transit.
If your order arrives damaged or broken, please contact us as soon as possible with:
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Your order number
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Photos of the damaged product
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Photos of the packaging
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A brief description of the damage
We will review your claim and, where appropriate, provide a replacement or refund.
Lost or Delayed Packages
If your tracking information shows that a package has been delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.
If your package appears to be lost or significantly delayed, contact us and we will do our best to assist.
Once an order has been handed over to the shipping carrier, delivery times are outside of our direct control.
Shipping Costs
Applicable shipping costs will be displayed at checkout before you complete your purchase.
Shipping rates may vary depending on the destination, order size, and available shipping method.
Contact Us
If you have questions about your shipment or delivery, please contact us:
Lunvero Flutes
4146 Roxanna Dr
Erie, PA 16510
United States
Email: casimirharaburda@gmail.com
Phone: 619-408-4733
Raise Every Moment.