Privacy policy

At Lunvero Flutes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our online store.

Information We Collect

When you visit our website, place an order, contact us, or interact with our store, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Payment information

  • Information you provide when contacting customer support

  • Device and website usage information, such as IP address, browser type, and pages visited

Payment information is processed through our payment providers. We do not need to store your complete payment card details ourselves.

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Process payments and refunds

  • Provide customer support

  • Respond to questions and requests

  • Send order confirmations and important service communications

  • Improve our website, products, and customer experience

  • Detect and prevent fraud, abuse, or security issues

  • Comply with applicable legal obligations

We will not use your personal information for purposes unrelated to our business without appropriate notice or consent where required by law.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand how visitors use our website, and improve your shopping experience.

You can adjust your browser settings to manage or block cookies. Some website features may not work properly if certain cookies are disabled.

Sharing Your Information

We may share necessary information with trusted service providers that help us operate our business, such as payment processors, shipping providers, website hosting services, analytics providers, and customer support services.

These providers receive only the information necessary to perform their services.

We may also disclose information when required by law, to protect our rights, prevent fraud, or protect the safety and security of our customers and business.

We do not sell your personal information.

Marketing Communications

If you choose to receive promotional communications from us, we may send information about products, promotions, or special offers.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with legal or regulatory requirements.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

To make a privacy-related request, contact us using the information below.

Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent to online services. We do not knowingly collect personal information from children for the purpose of making purchases.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Lunvero Flutes
4146 Roxanna Dr
Erie, PA 16510
United States

Email: casimirharaburda@gmail.com
Phone: 619-408-4733

Raise Every Moment.